Amadeus IT Group SA (“Amadeus”, “we” or “us”) is committed to protecting the privacy of the personal information (information that identifies you as an individual) it collects and processes. Amadeus warrants it acts in compliance with applicable data protection legislation in its processing activities.
Amadeus IT Group SA (Salvador de Madariaga 1, 28027, Madrid, Spain) acts as the data controller and is responsible for collecting, processing of your personal information collected through Feasy.
If you decide to book or buy third party services suggested or made available through Feasy Services, any personal information that you provide will be subject to these third parties’ privacy policies. We strongly recommend you read these privacy policies before providing your personal information.
We will collect and process personal information about you at various stages of your Feasy journey. We will always let you know why we need this information and whether it is mandatory or not. Please note that Feasy is not directed to children under the age of sixteen and we request children under the age of sixteen not to use this service. If we become aware that we have inadvertently received personal information from an individual under the age of sixteen, we will delete the information from our records
When you visit Feasy Website:
When you register to use Feasy Chatbot and Feasy Service(s):
When you use Feasy Chatbot and Feasy Service(s):
When you contact us
In addition, we may also disclose your personal information:
Where such disclosures take place, Amadeus requires the appropriate technical and organizational security measures to be in place to protect personal information, and for personal information to be processed lawfully. Amadeus only allows affiliates and third-party service providers to use personal information for specified purposes and in accordance with Amadeus instructions. Any sharing of personal information using third party platforms would be governed by the terms of the third-party platform used.
When Amadeus shares your personal information with its affiliates and third-party service providers who process your personal information on behalf of Amadeus, this may involve transferring personal information outside the EEA. When personal information is transferred to another country it will continue to receive adequate protection through contractual or other arrangements put in place with affiliates and third-party service providers. For these transfers at least one of the following appropriate safeguards will be implemented:
Further information on the appropriate safeguards used when transferring personal information outside the EEA can be requested through contacting email@example.com.
When requesting this information, please make a reference to the transfer of personal information outside the EEA.
Amadeus retains personal information for as long as necessary to fulfill the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Please note that on any forms where you provide us with your details, we may specify the period of time that we intend to keep the data according to the specific purposes defined in the form.
If you would like to access, review, correct, update, or otherwise limit our use of your personal information (including deletion) that has been previously provided to us, including any other privacy related matters, you may contact us by email at firstname.lastname@example.org or write to our Chief Privacy Officer, via Amadeus IT Group SA, Calle Salvador de Madariaga 1, 28027 Madrid, Spain. For security reasons, we reserve the right to take steps to authenticate your identity before providing access to personal information. Amadeus may also be restricted from allowing access to, changing, or deleting some personal information.
Although Amadeus intends to carefully address any request and/or claim from you, as well as carefully process your personal information, you are entitled to file any claim or complaint before the relevant data protection authorities, if the answer provided by Amadeus does not meet your expectations.
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